Terms and conditions

If you live in one of the following countries or states, these Additional Terms apply and override any inconsistent terms in the Privacy Policy:

CANADA

Section 3.6 (Other purposes) is replaced with the following: “We may also collect, use and disclose your Personal Data in other ways, and where we do so, we will obtain your further consent”.
We will only process your personal data where required to operate the Platform, provide you with products and services, and to operate our business, including for the purposes outlined in this Privacy Policy. In most cases, we will need to process your personal data so that we can enter into contracts under our terms of use (when orders for products are made), and to fulfill the provision or delivery of goods or services to you on the Platform (including subscriptions to the Platform).
In addition to the purposes set out elsewhere in the policy, shero360 may collect, use and disclose your Personal Data for marketing and analytics purposes, including to display targeted advertising, based on your interests as inferred from web activity, when you visit other sites around the web or as you use various social media platforms. Please see our Cookie Policy for further details, including how you can control the use of your Personal Data for targeted advertising purposes.
By using the Platform or otherwise providing us with your Personal Data, you agree to the collection, use and disclosure of your Personal Data as set out in this Privacy Policy.
We may also collect, use and disclose your Personal Data without your consent, as required or permitted by applicable Data Privacy Law, such as to use or disclose your Personal Data in the case of an emergency that threatens the life, health or security of you or another individual.”
Section 4.2 (International transfers of your Personal Data) is replaced with the following: “shero360 operates businesses in multiple jurisdictions, some of which are not located in your country of residence. The Personal Data that shero360 collects from users will be stored in Australia and/or the United States of America and might also be stored or processed through third party service providers (e.g., e-commerce and logistics providers such as Shopify, and customer support providers such as Zendesk) in other countries. Therefore, the Personal Data that you provide to shero360 may be transferred internationally to countries other than the country in which you initially provided your data”.
When transferring Personal Data to a third party service provider, or outside of your home country, we take measures to protect your Personal Data as described in this Privacy Policy and in compliance with applicable Data Privacy Law. Using contractual and other means, we also require all third party data recipients (including our service providers) to process your information in a secure manner and in accordance with the applicable Data Privacy Law in your country of residence. However, when stored or processed in another country, your Personal Data will be subject to the applicable Data Privacy Law of that country, which may not provide the same protections as the applicable Data Privacy Law in your country of residence. If you have further questions about this or would like to request to view copies of the applicable safeguards (where required), please contact us at the details in Section 11.
The section dealing with the payment of a fee to access your Personal Data in Section 6 is replaced with the following: “While you will generally not be required to pay a fee to access your Personal Data or to exercise any of your other statutory rights, where permitted by applicable Data Privacy Law, we may charge a reasonable fee if your request for access would require an exceptional amount of effort, or may decline to comply with frivolous or vexatious requests”.

CALIFORNIA, UNITED STATES OF AMERICA

The provisions in this Section are intended to fulfill the requirements of the California Consumer Privacy Act as amended by the California Privacy Rights Act and its implementing regulations (“CCPA”) and shall apply to Users who are resident in California.
To the extent that any terms used in this Privacy Policy and this Section of the Additional Terms are defined in the CCPA, such definitions shall apply. The term “Personal Data” as used in this Privacy Policy and this Section of the Additional Terms shall include “Personal Information” as such term is defined in the CCPA.
The categories of Personal Data collected by shero360 in the last 12 months are described in Section 2 of the Privacy Policy and, for the purposes of the CCPA, correspond to the following categories of Personal Information listed in the CCPA:

Category

How We Obtain It

Identifiers: first and last names, email address, home address, telephone number, where you have selected particular services or features on the Platform, social network information.

Directly from you or linked third party accounts.

Protected characteristics: age, gender, country of residence, medical conditions or requirements.

Directly from you and your devices.

Commercial information: information about your purchases of products and services from us or our third party partners who may provide or promote their own products or services through the Platform.

Our own accounting records and from third party partners who may provide or promote their own products or services through the Platform.

Biometric information: physical characteristics such as weight, height, and body measurements such as stride length and apparel size, and photographs identifying your facial features, and information related to your pregnancy status to the extent you choose to enter these on the Platform.

Directly from you, if you choose to enter these on the Platform.

Internet or other similar network activity: information about your use of the Platform and your IP address, including information collected automatically through cookies (refer toshero360’s Cookie Policy for more information.

Directly from you and your devices.

Geo-location data: where the IP address of your computer or device is used to determine your geographic location so that we can customize your experience on the Platform (e.g. language settings).

Directly from you and your device(s).

Sensory Data: audio, electronic, visual, thermal, olfactory, or similar information (e.g., your photos and audio where you have selected particular services or features on the Platform).

Directly from you, where you have selected particular services or features on the Platform.

Inferences drawn from other Personal Data: dietary preferences, information you provide about yourself and any preferences in your User Account, communications with us or directed to us via letters, emails, chat services, calls, and social media, fitness activity data provided by you on the Platform or generated through your use of the shero360 App, including activity data generated by the devices that you connect to the shero360 App where you have selected particular services or features on the Platform, contacts and calendar information.

Directly from you and your devices.

The categories of third parties with whom shero360 shares each category of personal data are as follows:

Category

Who We Share It With

Identifiers

Other companies and members within the shero360 group; our trusted third party ancillary partners (identified on our Websites), whose products and services you obtain through our Platform; third party social media platforms when you connect your User Account to your social media account or use social media plugins on our Platform; other companies, contractors or agents that assist us in providing services to you, including our online e-commerce platform that allows us to sell and deliver our products and services to you; third parties that provide legal services, customer services and information technology support; and credit and debit card companies including third party payment gateway providers.

Protected characteristics

Other companies and members within the shero360 group; our trusted third party ancillary partners (identified on our Websites), whose products and services you obtain through our Platform.

Commercial information

Other companies and members within the shero360 group; our trusted third party ancillary partners (identified on our Websites), whose products and services you obtain through our Platform; other companies, contractors or agents that assist us in providing services to you, including our online e-commerce platform that allows us to sell and deliver our products and services to you; third parties that provide legal services, administration services, customer services and information technology support, and credit and debit card companies including third party payment gateway providers.

Biometric information

Other companies and members within the shero360 group; our trusted third party ancillary partners (identified on our Websites), whose products and services you obtain through our Platform.

Internet or other similar network activity

Geo-location data

Sensory Data:

Other companies and members within the shero360 group; our trusted third party ancillary partners (identified on our Websites), whose products and services you obtain through our Platform.

Inferences drawn from other Personal Data

We may also disclose your Personal Data to government authorities, law enforcement bodies and regulators for compliance with legal requirements, or where otherwise required by applicable Data Privacy Law and to our legal and other professional advisers in order to enforce our legal rights in relation to our contract with you.
shero360 processes each category of your Personal Data described above for purposes described in Section 3 of the Privacy Policy. We will not process your Personal Data for purposes which are materially different, unrelated, or incompatible with the purposes set out in the Privacy Policy without providing you notice.
In the last 12 months, we have disclosed to third parties all of the categories of Personal Data listed in the table above for a business purpose.

“Sale” or "Sharing" of Data:

shero360 generally does not sell your Personal Information in the conventional sense (i.e., for money). Like many companies, however, we use services of third-party vendors and partners that help deliver interest-based ads to you. As part of this process, we may transfer Personal Information to those vendors and partners (like Facebook, Snap, or TikTok) for their use as they help us deliver interest-based ads. We and these vendors and partners may collect certain information, including information obtained with cookies and similar information stored on your browsers, advertising identifiers on your mobile devices, and/or the IP address of your devices when you visit our sites or use our app. Making Personal Information (such as online identifiers or browsing activity) available to these vendors and partners to use outside of shero360’s direction may be considered as “selling” or “sharing” Personal Information under the CCPA. There are also instances where shero360 could be “selling” Personal Information under the CCPA, such as when shero360 engages in partnerships with other organizations to offer discounts for each other’s products and services to our users.

California Consumer Rights:

Users who are resident in California may have the following rights under the CCPA in addition to the rights set out in Section 6 of the Privacy Policy:

The Right to “Opt Out”

You have the right to direct us to not sell your personal information at any time (the “right to opt-out”). As described above, shero360 doesn’t sell any of your information in the conventional sense. However, shero360 may provide information about you to third party advertising partners (like Facebook or TikTok), and this may constitute a “sale” under the CCPA. To exercise the right to opt-out of this kind of information transfer, you (or your authorized agent) may submit a request to us by completing the webform at this link https://join.Shero360.com/en/do-not-sell-my-information. If you change your mind, you can opt in as described below. We will only use personal information provided in an opt-out request to review and comply with the request.

The Right to “Opt In”

If you change your mind about opting out of the “sale” of your data and would like shero360 to resume providing your information to these advertising partners, you may contact us at [email protected] at any time.

Access

Once we receive and confirm your verifiable consumer request, we will disclose the following to you:

the categories of your Personal Data and the specific Personal Data that we have collected;
the categories of sources from which your Personal Data was collected;
our business or commercial purpose for collecting your Personal Data; and the categories of third parties with whom we share your Personal Data, and where such third parties received your Personal Data from us for a business purpose, the categories of your Personal Data that we disclosed to such third parties.
Under the CCPA, you are only entitled to exercise the Personal Data access right twice a year.

Deletion

Once we receive and confirm your verifiable consumer request, we will (and will direct our service providers to whom we have disclosed your Personal Data to) delete your Personal Data unless an exception under the CCPA applies. The rights set out above do not apply to Personal Data collected from shero360’s employees as part of their employment with shero360 or Personal Data collected as part of a business-to-business transaction. To exercise any of the rights set out above, please contact the shero360 team using the contact details set in Section 11 of the Privacy Policy. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Data. As set out in Section 6 of the Privacy Policy, we may need to request specific information from you to help us confirm that your request is a verifiable consumer request.

Anti-retaliation/Anti-discrimination:

Shero360 will not discriminate or retaliate against you if you exercise your rights under the CCPA.

Right to Limit Use and Disclosure of Sensitive Personal Information:

If you have disclosed sensitive personal information to Shero360, like the status of a pregnancy, you have the right, at any time, to direct Shero360 to limit its use of your sensitive personal information to that use which is necessary to perform the services and access to the Platform. You may also request shero360 delete this information at any time To request that shero360 limit use and disclosure of your sensitive personal information, delete this information, or otherwise exercise control over shero360’s use of this data, please contact us at [email protected]

Exercising your rights under the CCPA:

Verification of your identity to respond to your request to know and delete To evaluate your request to know or delete, we may request additional information to verify your identity. We will only use the Personal Data you provide us in a request to verify the requestor’s identity or authority to make the request. Please note that you may only make a consumer request to know or data portability request twice within a 12-month period.

Section 6 of the Privacy Policy is supplemented as follows:

Response Timing and Format of Our Responses If we need to charge a fee for a request which is excessive, repetitive, or manifestly unfounded, we will explain why we made that determination and provide you with a cost estimate before completing your request. We will reply to all requests within 30 days, or inform you in writing if additional time is required. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will send our written response by mail or electronically, at your option. If we cannot satisfy your request, we will also explain why in our response. Authorized Agent You may appoint an authorized agent to exercise any of your privacy rights on your behalf, if the authorized agent is a natural person or a business entity registered with the Secretary of State of California. To appoint an authorized agent, you must also sign a written declaration giving the authorized agent permission to act on your behalf, or you can appoint such agent via a power of attorney pursuant to Probate Code sections 4000 to 4465. To verify that your authorized agent acts on your behalf, we will ask for this written permission from your agent or for the power of attorney. In case you provided your authorized agent with a written permission, we will require that you also verify your identity and we may also ask you to directly confirm with us that you provided the authorized agent permission to submit the request. We will deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf. We will not discriminate against you for exercising any of your rights under the

CCPA. Specifically, unless permitted by the CCPA, we will not:

deny you access to goods and/or services provided by us on the Platform;
charge you different prices or rates for the goods and/or services provided by us on the Platform, or imposing penalties on you;
provide you with a different level or quality of goods and/or services than otherwise generally provided by us on the Platform; or
suggest that you will receive a different price or rate for, or a different level or quality of, the goods and/or services generally provided by us on the Platform.